Are you running a courier or logistics company and looking for a system that will help the development of your business? If so, why not Choose Trucker One and get the best system that will support you in providing the highest quality of service to your customers
Trucker One is a professional and comprehensive software solution made specially for companies providing local courier services.The system was built upon the basis of the Trucker Plus system. Our knowledge and experience in providing IT solutions for some of the biggest companies in the industry enabled us to develop software that could cater to the needs of all sizes of courier companies. We understand the needs and ambitions of a local courier company who operate their own network providing services in cooperation with domestic or international carriers. Our job is to supply them with the best software solution possible in order to enhance their operations and make it possible for them to expand their business easily.
By choosing Trucker One you will be able to effectively manage your local courier operations by automating the entire process of handling your orders and courier work in the field. With national and international services we have also developed a tool to manage your business with subcontractors. Trucker One is also the most effective tool for managing sales and customer services. Firstly, it will increase the efficiency of sales activities in each phase, secondly, it will improve your access to information about the management of the customer service process. No more bureaucracy or time wasting to settle accounts. Our system will completely deal with settling all services for clients and couriers and will provide you with reports that will help you make the right business decisions. Choose Trucker One system and transform your courier business!
The CRM module is extensive individual and institutional clients management, enabling you:
- Customer card management, price lists, payments, offers and contracts, with full possibility of editing customer data, its categorization and history of broadcasts
- Account history management of a given customer,
- The possibility of topping up the customer’s account along with the option of postpaid billing
- Managing access to the broadcasting system for the customer
- Customer service module and reporting of interventions and complaints in courier companies.
We understand the specifics of operational processes and therefore we are able to optimize them. We recommend clients solutions that increase process efficiency and reduce operating costs. The Disptach module enables:
- Manage all courier operations in the field and control the quality indicators of their work
- Send orders and transfer them between individual couriers
- Track courier routes and the current position of couriers, making the courier’s current position available to its customers
- Plan and manage courier districts with regard to postal codes or geotargeting
The MobiCourier application is an integral part of the Trucker One system available for mobile devices on Android and Windows Mobile systems, which enable each of your couriers install on your own mobile phone. The MobiCourier application allows you to:
- Support complete courier process, pickup and delivery of parcels, change of statuses for individual shipments
- Mass, bulk parcels lables scanning, thanks to an advanced scanning component used in app
- Receiving or rejecting orders by courier and active communication with the Operations Center
- Managing courier work in your area, by automatically or manually moving orders
- Automatic or manual route planning in the city using route calculation algorithms delivered outside the Trucker One system
- Monitor the progress of delivery by presenting him the current courier route.
- The MobiCourier application will also support card payments, so you can now accept from consignees COD payments direct on your MobiCourier app.
The operational module will enable you to manage cooperation at the operational level with each domestic and international carrier, including:
- Manage parameters of operational process for all carriers
- Access and delivery to Collect Points network.
- Define your client’s price lists for the individual carriers
The billing module will enable fully automatic handling of payment processes, including payment for each service or monthly subscription formula, issuing sales documents for customers and exporting data to the accounting system.
- Integration with any online payment system
- Automatic creation of sales documents (invoices, bills) for customers according to defined periods
- Automatic sending of documents to clients
- Integration with the ERP system with the possibility of running individualized invoice numbering.
- Extensive collection management module, along with the option of automatically sending orders to the bank.
The report module will provide full insight into the parameters of sales activities, operational effectiveness of carriers and the profitability of your business:
- Sales reports regarding the structure and turnover of customers, their profitability and converters they use
- eport of reported interventions and complaints of customers along with their processing status
- Shipment report broken down into individual services provided by clients
- Effectiveness and delivery times of individual carriers
- Financial reports, including a report on the level of execution of downloads to customers
- Estimating the profitability of the brokerage service, taking into account the prices of carriers’ services and the value of sales services
You will be able to provide your clients with an advanced web application available from your website to handle shipments and manage your account:
- Managing the address book of recipients
- Create individual and serial shipments for all carriers provided by you
- Downloading orders from auction sites (Allegro) and online store platforms
- Ordering couriers’ driveway
- Track&trace module
- Basic reports of shipment assignments with the option of printing them
- Recharging your account or single payment of shipments
- Downloading the sales documents you have issued
- Administration and changes to your own account